The ISO 9001 International Standard has been followed and implemented in 170 countries. And when the Quality Management System ISO 9001, companies organizations need to establish their Quality Management System Documentation according to standard requirements as a basis for continuous implementation and quality improvement. 

This training will direct and provide participants with understanding in preparing and compiling documentation as a basis for implementation and evaluation, as well as a strategy for implementing the ISO 9001: 2015 Quality Management System for companies that are committed to producing quality products and services and high performance.

What will you learn?

1. Benefits of Quality Management Systems
2. Key Terms and Definitions 
3. High Level Structure 
4. Quality Management Principles
5. ISO 9001 requirements

After attending this ISO 9001 Training, participants are expected to have the knowledge to be able to:

1. Express policies in the QMS ISO 9001 document
2. Plan quality management system development steps based on ISO 9001 requirements
3. Make a Risk Assessment
4. Identify the resources & capabilities required by the ISO 9001 Quality Management System

The purpose of implementing the ISO 14001: 2015 Environmental Management System (EMS) is as an international standard that supports environmental protection and pollution prevention in balance with socio-economic needs. 

One of the most important factors in the production chain to maintain environmental friendliness is how manufacturers / suppliers can implement the ISO 14001 Environmental Management System.

The training discusses in detail the standards that are present to support environmental protection and pollution prevention, and meet socio-economic needs. 

What will you learn?

1. Introduction to the ISO 14001 Environmental Management System
2. Environmental Management System Interpretation based on ISO 14001
3. Understanding the requirements of ISO 14000 and its integration with environmental laws
4. Environmental Aspects and Impact channels
5. ISO 14001 certification system

After attending this ISO 14001 Training, participants are expected to have the knowledge to:

1. Understand the basic understanding of the environment, environmental issues (both domestic and global) and environmental tragedies that occur as a result of unwise behaviour.
2. Understand environmental management based on ISO 14001.
3. Understand the Concept of Environmental Management.
4. Understand the laws and regulations and other requirements related to environmental management.

Food Safety Training aims to refresh and train participants to be able to identify the dangers that will arise from the operation of preparing food ingredients to the consumers and find solutions to the problems they face.

Food Safety Training will also provide input on how to avoid the hazards that have arisen so that prospective consumers and food businesses and their supply chains will still have a good image as long as the food products are available.

What will you learn?

1. Introduction to ISO 22000
2. Food Safety Hazards and Control Measure
3. Process-based FSMS
4. What are the elements of food safety management system
5. Why is food safety management system necessary in food chains

After attending this ISO 22000 Training, participants are expected to have the knowledge to be able to:

1. Explain the FSMS and explain food safety risk management concepts
2. Explain specific hazards that will occur from the provision of food to consumers
3. Describe the principles of FSMS application and its application techniques

ISO 20000 is approved on the integration and implementation side of the service management process. It is concerned with supportive provisioning, greater efficiency, and opportunities for enhancement that coordinate further with other employees in the organization.

When the Implementing IT Service Management with ISO 20000 training ends, the participants of Implementing IT Service Management with ISO 20000 are expected to have sufficient knowledge of the content and high-level requirements of the IT Service Management standard with ISO 20000 from the scope, objectives, main terminology and level requirements. Participants are also expected to understand how to run the standards in a typical IT service.

What will you learn?

1. ISO 20000 / IEC 20000 overview and requirements
2. Familiarizing with goals and definitions
3. Implement a service delivery and relationship process
4. Develop a service management plan
5. Understanding schemes for certifications and qualifications

After attending this ISO/IEC 20000 Training, participants are expected to have the knowledge to:

1. Understand the scope and objectives of IT Service Management with ISO 20000
2. Understand the main terms and definitions of IT Service Management with ISO 20000
3. Understand the value of fundamental requirements and continuous improvement
4. Understand the processes, objectives, and high-level requirements of IT Service Management with ISO 20000
5. Familiarize oneself with the implementation requirements and scope definition of IT Service Management with ISO 20000
6. Assess the objectives of internal and external audits and their operations
7. Produce and assess a gap analysis through improvements and implementation plans for IT Service Management with ISO 20000

Information is always the most important asset for any organization, no matter how big or small it is. Nothing separates the financial and technical data of the company itself which then protecting it plays an important role for the organization. Therefore, an Information Security Management System (ISMS) must function to protect and ultimately secure company information from potential risks within and outside their organization.

In total, implementation always depends on how individual data is created, stored, archived, and destroyed. This course emphasizes on how an ISMS with ISO 27001 can be used as an effective tool for building robust information systems.

What will you learn?

1. Security Management standard from ISO 27001
2. Security organization values ​​and policies from ISO 27001
3. Physical and environmental safety from ISO 27001
4. Implemented ISO 27001 asset classification and control
5. Identification of the implementation risks and success factors of ISO 27001

After attending this ISO/IEC 27001 Training, participants are expected to have the knowledge to:

1. Have good knowledge about Security Information Management, technical control and management
2. Understand Information Security standards and frameworks
3. Have a deep understanding of ISO 27001
4. Implement Information Security Management System
5. Understand Security Information Management, its components and standards

ISO 13485 is designed to be used by organizations involved in the design, production, installation and servicing of medical devices and related services. It can also be used by internal and external parties, such as certification bodies, to help them with their auditing processes.

Along with figuring out what needs to be done within your organization to meet the requirements of the standard, and implementing these processes, you will also need to ensure that you have the training in place so that your employees understand what they need to do and why.

What will you learn?

1. Quality definitions and the process approach
2. Definition of a medical device within the industry
3. Product realization including risk management
4. To implement a QMS based on ISO 13485
5. Develop an appropriate management review process and implement processes for improving the effectiveness of the system.

After attending this ISO/IEC 13485 Training, participants are expected to have the knowledge to:

1. Define key terms used in Quality Management Systems for medical devices
2. Identify mandatory documentation for ISO 13485
3. Identify the clauses within the standard
4. Summarize the high level requirements and intent of this international standard
5. Explain the process approach and its relationship to managing an organization
6. Explain how the requirements can be interpreted and implemented

In the application of management systems, often the internal audit process does not have a significant impact on process performance. This is due to the audit process which only checks the conformity of ISO requirements, so that problems in the process still exist and have not been resolved. The audit engineering approach used for IATF 16949 is the same as for other audit techniques.

However, the audit technique used in the automotive industry is not enough to check conformity to requirements alone, the effectiveness of implementing the system must also improve the performance of the process or system itself.

What will you learn?

1. Requirements for IATF 16949
2. Internal Audit Identifier and Definition
3. Discussion of management processes, identification of internal and external issues
4. Identification of stakeholders and their needs and expectations

After attending this IATF 16949 Training, participants are expected to have the knowledge to:

1. Demonstrate the ability to consistently provide products that meet statutory requirements, regulations and products that are suitable for consumers.
2. Increase customer satisfaction through the implementation of an effective system.
3. Carry out a system improvement process.
4. Determine the overall context, who is affected and what they expect.
5. State goals and identify new business opportunities.

ISO 45001 will study how to plan, prepare, conduct and create audit reports, and how to obtain an overview of the application of an integrated management system in the day-to-day operations of the company, and other matters regarding internal auditors.

Internal audit is one of the most important things in an integrated ISO management system. Internal audit aims to determine the extent to which the management system implemented by the company has met the referred standards.

This training is intended to provide integrated training on ISO 45001 system integration audit techniques.

What will you learn?

1. Principles of Occupational Health and Safety Management Systems
2. ISO 45001 requirements
3. Implementation of Hazards Identification and Assessment of Risk & Opportunities
4. Application of eliminating hazards and reducing OH&S risks
5. Implementation of leadership & engagement

After attending this ISO 45001 Training, participants are expected to have the knowledge to:

1. Correctly, conceptually, and completely understand the requirements of the ISO 45001 Occupational Health Management System
2. Set goals and programs to implement ISO 45001
3. Cooperate and support the implementation of ISO 45001
4. Understand the resource requirements for implementing ISO 45001

This training provides an understanding of the Anti-Bribery Management System based on ISO 3700. This training also enables the participants to use a risk-based approach in implementing ISO 37001. Therefore, participants will be able to conduct bribery risk assessment and mitigation, as well as implement anti-bribery controls and commitments from organizational activities.

By implementing the ISO 37001 management system, companies can make better decisions about their business partners and third parties. This is so that they can understand and be proactive in managing the risks that may arise due to this cooperative relationship.

What will you learn?

1. Introduction to ISO 37001
2. Organizational Context and Risk Assessment of Bribery

1. Anti-Bribery Management System
2. Anti-Bribery Policy and Other Policies
3. Anti-Bribery Compliance Function

After attending this ISO 37001 Training, participants are expected to have the knowledge to:

1. Understand ISO 37001 as an anti-bribery management system.
2. Receive knowledge in implementing ISO 37001, so that the organization has a series of steps that can prevent, detect and deal with corruption.
3. Know the procedures for its application in general.
4. Recognize the requirements for the Anti-Bribery Management System – ISO 37001.

The implementation of a food safety assurance program in each food chain organization that needs to be carried out by competent personnel. At present, the need for personnel capable of managing the Hazard Analysis Critical Control Point (HACCP) system continues to increase along with the increasing number of food chain organizations, so it needs to be aligned with the performance quality assurance system for the personnel compiling the HACCP system documents.

HACCP training teaches how to ensure and maintain the competence of personnel who carry out sanitation hygiene management in order to support the effective implementation of food safety in food service businesses, and other matters related to HACCP-based Food Safety Management.

What will you learn?

1. Basic principles of HACCP-Critical Control Point Hazard Analysis
2. Food Safety System (HACCP) Requirements
3. Basic feasibility aspects and application of the food safety system
4. Hazard analysis and hazard control processes
5. Creating food safety monitoring documents and procedures

After attending this HACCP Training, participants are expected to have the knowledge to:

1. Analyze and complete the food or foodstuff production process, so that the potential hazards caused can be identified
2. Make continuous improvements to the food or food production process by focusing on certain stages or critical and hazardous production process chains
3. Monitor and manage food processing methods and processes, as well as implement proper sanitation systems in producing food

Halal Assurance Management System (HAS) is an extension to the halal control system. This is a system which added an-other level of Halal safety control to enhance the control of non-compliant of contamination from ha-ram material and potential haram material, activities and processes.

Halal system is defined as the organizational structure, responsibilities, procedures, activities, capabilities and resources that aim to ensure that products, processes or services satisfy halal principles.

The Halal Assurance Management System (HAS) training is designed to provide knowledge and guidance to participants on the implementation of HAS. This program provides participants with an in-depth understanding and knowledge of HAS as a method to overcome hazards and establish a control system to ensure integrity and safety on the production of halal products and provision services.

What will you learn?

1. Introduction to Halal Industry
2. Introduction to Halal Assurance Management System
3. Hazard Related to Halal Products
4. Preliminary step in establishing Halal Assurance Management System
5. Halal Hazards Analysis

After attending this HAS Training, participants are expected to have the knowledge to:

1. Know the importance of implementing HAS
2. Know the important elements in the Halal Assurance Management System
3. Understand the Principles in HAS implementation
4. Merge the safety system of halal products or services with HAS
5. Expertise in the Halal Assurance System

GMP is a basic requirement for an industry to produce high quality and hygienic products. GMP appropriate to be applied by industries whose products are consumed and used by consumers with a high level of risk, such as: food producing and processing products, packaging or packaging companies for food processing products, traditional medicinal products, processed food products from natural foods, snack products, seafood products, cosmetic products, household product supplies, and general service companies for the manufacturing industry and all industries related to the production of these products.

To ensure that the processing, storage and distribution of food and packaging products are under controlled and constant conditions, demand for the desired product, and meet safe requirements for customers, it is necessary to understand GMP.

This training will assist an organization in implementing GMP standards effectively.

What will you learn?

1. Understanding of Good Manufacturing Practice (GMP)
2. GMP standard requirements and clauses
3. Documentation system, work standards, standard operating procedures (SOP), records and document control
4. Product safety, product reprocessing methods, complaint procedures and product recalls

After attending this GMP Training, participants are expected to have the knowledge to:

1. Understand the GMP concept
2. Implement GMP standards and develop them effectively in accordance with the line of business being undertaken
3. Build quality management companies that are effective and effective in the company
4. Develop standard operating procedures for implementing GMP in company business processes to improve the quality and guarantee the quality of products and services produced

The Good Distribution Practice for Medical Devices (GDPMD) applies to all companies carrying out activities, as stated in the Medical Devices. The companies involved in the supply chain of medical devices must establish, implement and maintain a quality management system. 

The objective of GDPMD is to ensure the quality, safety and performance of medical devices which include but are not limited to product sourcing and procurement; transportation and delivery; storage; installation, commissioning, service and maintenance, calibration and after sales service; tracking, documentation and record-keeping practices.

This training is an introduction to Good Distribution Practice for Medical Devices (GDPMD) and provides a general understanding of the concepts and the requirements impact the operations, processes and quality management systems of a company to ensure the quality and integrity of medical devices throughout the distribution process. 

What will you learn?

1. Introduction to GDPMD
2. Administration of GDPMD within the organization.
3. Fulfill HSA requirements throughout the supply chain.
4. Preparation and conduct internal audit

After attending this GDPMD Training, participants are expected to have the knowledge to:

1. Understand the concept of GDPMD
2. Understand the GDPMD definitions, concepts and guidelines
3. Identify the GDPMD principles and their application in the medical device industry
4. Implement GDPMD in medical device manufacturing firms
5. Understand and implement GDPMD in the organization

The Business Social Compliance Initiative (BSCI) is a leading supply chain management system with a Code of Conduct that supports companies to drive social compliance and improvements within the factories and farms in their global supply chains.

It is an initiative of the Foreign Trade Association (FTA). All BSCI participants are also FTA members. BSCI is a leading business-driven initiative supporting retailers, importers and brands to improve working conditions in supplying factories and farms worldwide. 

BSCI offers a Code of Conduct and a single Implementation System that enable all companies sourcing all types of products from all geographies to collectively address the complex labour issues of their supply chain.

After attending this BSCI Training, participants are expected to have the knowledge to:

1. Improve the social performance of your supply chain
2. Reduce cost and increase efficiency
3. Have a clear and consistent approach that highlights best practices
4. Improve the resilience of their business to industry and market changes

The Supplier Ethical Data Exchange Database is a worldwide platform for the exchange of information on ethically sustainable production in the supply chain. The SEDEX-Database enables its members to manage their suppliers and reduce their risks by exchanging information on ethical performance. This way improvements regarding ethically sustainable business practices are made throughout the production chain.

It encourages suppliers to maintain systems that comply with national laws and the Ethical Trade Initiative base code, which is founded on International Labour conventions.

It is important for suppliers to communicate this code to their employees as well as their own suppliers to maintain utmost transparency.

After attending this SEDEX Training, participants are expected to have the knowledge to:

1. Understand proper ethical trading practices.
2. Ability to apply the ETI Base Code and the complete requirements of the SEDEX auditing standard.
3. Reduction of risk
4. Improved supplier relationships

PEFC Chain of Custody Certification provides companies from around the world with independent verified assurance that the certified forest-based material contained in a product originates from sustainably managed forests. It is available worldwide and open to all companies that manufacture, process, trade or sell forest-based products.

The objective of this standard is to allow organisations to provide accurate and verifiable information that forest and tree based products are sourced from PEFC certified sustainably managed forests, recycled material and PEFC controlled sources. 

The aim of communicating the origin of forest and tree based products is to encourage demand for and supply of those products originating in sustainably managed forests and thereby stimulating the potential for market-driven continuous improvement of the management of the world’s forests.

After attending this PEFC ST 2002:2020 Training, participants are expected to have the knowledge to:

1. Understand the commitment to forest and forest sustainability or tree-based products sourced from sustainable forests.
2. Understand commercial benefits through using the PEFC mark on eligible products.

The Malaysian Sustainable Palm Oil (MSPO) Certification scheme is the national scheme, endorsed by the Malaysian government in 2013, for oil palm management and supply chain certifications covering plantations, independent and organised smallholdings and palm oil processing facilities in Malaysia.

Palm oil is the most widely used vegetable oil and a common ingredient found globally in many food and personal care products. Due to the growing populations and demand for products, the need for palm oil has never been higher and is forecasted to increase.

The MSPO Certification Scheme also ensures that people who work in plantations, smallholdings and palm oil processing facilities are taken care of by the management in terms of health and safety, are paid fairly and are provided with adequate and appropriate training.

After attending this MPSO Training, participants are expected to have the knowledge to:

1.  Improvement to standards of management.
2. Understand the promotion of sustainable forest management.
3. Understand biodiversity enhancement.
4. Social enhancement.